New Hire Hub

Welcome to Collective Health — we’re so excited to have you here!

Our Onboarding Philosophy

Your first few weeks are all about getting grounded, getting connected, and getting comfortable asking questions. During onboarding, we’ll walk through the tools, people, processes, and context that help you do your best work here, without the “drinking from a firehose” feeling. 🌱

Think of it less like a checklist marathon and more like building your starter map: who to go to, where things live, how we work together, and what success looks like in your role. Along the way, you’ll meet teammates, learn the rhythms of the company, and have space to settle in at a pace that feels human.

❋ Getting 
Oriented

Learn the foundations of how we work, where to find resources, and how to navigate the tools and systems you’ll use day to day.

❋ Building Connections

Meet your teammates, cross-functional partners, and key collaborators while getting a feel for our culture, communication styles, and ways of working together.

❋ Growing Into Your Role

Get clarity on your role, priorities, and expectations through training, shadowing, goal-setting, and hands-on learning experiences.

❋ Ongoing Support & Check-Ins

Onboarding doesn’t stop after week one. We’ll continue checking in, answering questions, and making sure you feel supported as you ramp up and settle in.

Day One: What to Expect

Starting a new job can be stressful. Our hope is that starting this one is not! ✨

Onboarding Schedule 🗓️

  • For your first day, make sure to bring an I-9 acceptable document for in-person verification, and a headset or headphones as we will be conducting some virtual trainings on day one!

  • At Collective Health, we have a generally casual dress code. We seek to promote an environment where employees can express their personal style and dress comfortably. However, we do expect a professional and clean appearance in the workplace. This means avoiding clothing that is revealing (for example, bare midriffs, clothing that reveals undergarments, tube tops, etc.), offensive graphics, or unhygienic/dirty clothing items.

  • Getting to the office varies by location! Make sure to check out our San Francisco, Lehi, and Plano hub pages for specific details!

  • Onboarding will include setting up your new laptop, completing virtual new hire trainings, signing necessary paperwork, learning about our benefits, and getting to know Collective Health.

  • Our onboarding team is eager to welcome you! Don't hesitate to reach out to welcome@collectivehealth.com or see our team + contact information below if you have any questions beforehand.

    • Oracle HCM: Where your personal + job information & benefits information is stored!

    • ADP: Our online payroll management tool (where hourly employees clock in/out)

    • Slack: Our primary internal communications/chat tool

    • Google Suite: We use Google Suite for emails, calendar, groups, cloud storage, and collaboration tools

    • Zoom: Our video communications & conference call tool

    • Carta: Our equity tool where you can accept and purchase equity options

Your Onboarding Team

  • Lydia Ence

    People Ops Coordinator (Lehi)
    lydia.ence@collectivehealth.com

  • Citlalli Sandoval

    People Ops Coordinator (Plano)
    citlalli.sandoval@collectivehealth.com

  • Megan Chen

    People Ops Specialist (SF & Remote)
    megan.chen@collectivehealth.com